Customer Service / Logistics Support Representative

 

Job Type: 12 -month contract (Full-time, 40 hours per week)

Position Summary:

The Customer Service and Logistics Support Representative will assist in three critical areas of operations; Customer Service, In-Bound and Out-Bound Logistics. Reporting directly to the Operations Manager, this entry level position will require a working knowledge of systems, applications and products.

Qualifications / Experience:

  • College Diploma/Degree Business/Supply Chain Management/Marketing/Sales
  • 3- 5+ years’ related experience
  • Computer literate (  Proficient in Word, Excel)
  • Knowledge of SAP, CRM, ERP systems advantageous.
  • Valid driver’s license

Responsibilities:

  • Responsible for planning, analyzing and executing the timely and accurate processing of information and customer orders (Order Processing/ Customer Satisfaction)
  • Serves as a liaison between operations, internal suppliers, logistics and customers to assure orders are processed on-time and without issue (External and internal coordination of sales)
  • Coordinates details for purchasing from other HCST locations abroad (Import/ Export handling).
  • Responsible for forecasting support
  • Supporting consignment and inventory control
  • Responsibility for taking care of specific existing customers

Skills Required:

  • Customer orientated
  • Analytical thinking
  • Taking initiative
  • Effective communication
  • Teamwork and cooperation
  • Relationship building
  • Dealing with ambiguity

Please email resume to bva@cogeco.net.

Candidates may be subject to a Criminal Record Search.

We thank all candidates for their interest in this position, however only those being considered for an interview will be contacted.

Braun-Valley Associates is committed to an inclusive, barrier-free selection process. Appropriate accommodations will be made available throughout the recruitment, selection and/or assessment process to applicants with disabilities.  Please inform us, at 519-336-4590 or through our email, of the nature of any accommodation(s) that you may require to ensure your equal participation.

Applying to this position does not constitute employment or an employment agreement between you and Braun-Valley Associates.